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    Privacy Policy

    Last updated: 2026-02-01

    This Privacy Policy explains how Holengen, LLC (“we”, “us”, or “our”) collects, uses, discloses, and protects personal information when you use Vector Fast AI (the “Service”).

    1. Summary

    • Free vectorization runs locally: when you convert images to SVG without Starter background removal, the image processing happens in your browser.
    • Starter background removal is cloud processed: if you enable background removal, your image is sent to our API and processed by our cloud provider to generate an output PNG.
    • Payments are handled by Stripe: we use Stripe to process payments and verify purchases.
    • We don’t run analytics today (optional): we may add product analytics such as PostHog in the future. If we do, we’ll update this policy.

    2. Information we collect

    2.1 Information you provide

    • Receipt email / license key: used to verify your Starter purchase and enable Starter features.
    • Images you submit for background removal: when you use Starter background removal, you provide an image to be processed.

    2.2 Information collected automatically

    • Device and log data: like IP address, user agent, and request metadata may be processed by our hosting and security providers.
    • Local device storage: the Service stores some settings on your device (for example theme preference, and your Starter license key) using browser storage such as localStorage. Some UI state may be stored via cookies.

    3. How we use information

    • Provide and operate the Service, including background removal and SVG export.
    • Verify purchases and prevent abuse of Starter features.
    • Maintain security, prevent fraud, and debug issues.
    • Comply with legal obligations and enforce our Terms.

    4. Legal bases (GDPR/UK GDPR)

    Where GDPR applies, we process personal data under one or more of these legal bases: (a) performance of a contract (providing the Service and Starter features), (b) legitimate interests (security, fraud prevention, product improvement), and (c) compliance with legal obligations. Where required, we will obtain consent (for example for certain analytics or marketing cookies).

    5. Sharing and disclosures

    We may share personal information with:

    • Stripe (payment processing and purchase verification).
    • Cloudflare (hosting, content delivery).
    • Service providers that help us run the Service (e.g., error logging or security tools), if and when used.
    • Legal and compliance recipients when required by law or to protect rights and safety.

    6. International transfers

    Our service providers may process data outside your country. Where required, we use appropriate safeguards for international transfers (such as Standard Contractual Clauses).

    7. Data retention

    • Background removal inputs: we do not intentionally store the images you submit for background removal on our servers beyond what is needed to process and return the result. Our providers may retain data temporarily for operational or security purposes.
    • Purchase verification: we may retain limited purchase verification information (such as receipt email) for as long as needed to provide Starter and to prevent fraud.
    • On-device storage: theme settings and license key remain on your device until you clear them (e.g., using “Sign out” or clearing browser storage).

    8. Your rights

    8.1 GDPR/EEA/UK/Swiss users

    Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing, and to data portability. You may also lodge a complaint with a supervisory authority.

    8.2 California users (CCPA/CPRA)

    We do not “sell” or “share” personal information as those terms are defined under the CCPA/CPRA. California residents may have rights to know, delete, and correct personal information, and to not be discriminated against for exercising privacy rights.

    9. Analytics (PostHog)

    We use PostHog for product analytics to understand how the Service is used and to improve performance and reliability. This may include page views and feature interactions, plus approximate location derived from IP address. Where required, we will provide a cookie/analytics notice and obtain consent before setting non-essential cookies or similar technologies.

    10. Security

    We use reasonable administrative, technical, and organizational measures to protect information. No system is 100% secure, and we cannot guarantee absolute security.

    11. Children

    The Service is not directed to children under 16, and we do not knowingly collect personal information from children under 16.

    12. Contact

    Privacy questions or requests: contact@holengen.com .